NPL servicing platforms. Effectiveness of debt collection

The European Banking Authority (EBA) has set out guidelines for integrating measures for processing problem loans into banking procedures. These focus on concessions to borrowers with regard to repayment methods when borrowers start to show signs of financial difficulties. 

The "Guidance to banks on non-performing loans" (NPL) published by the European Central Bank provides for an operational model for NPLs based on specialised NPL workout units (WUs) which are to take over activities in all stages of non-performing loans.

NPL servicing platforms. Effectiveness of debt collection